Refund Policy

Refund And Cancellation Policy

This Refund Policy regulates process of refund of the software which allows end-user who is interested in FOREX, Stock Market and Coin market to follow his instant daily economic calendar data flow, to channel the transactions and to organize buy/sell with help of an artificial intelligence integrated into, and verified and downloaded (the “E-Books”) from the website, hosted under the domain name www.grlpartners.com (the "Website") by Pordiva GmbH (“we” or the “Company”), by users of the Website (the "Users").

The Users are entitled to use her/his right of withdrawal from the distant sales contract by returning the E-Book without any legal or penal liability and without any justification therefore within 30 (thirty) days following downloading of the E-Book.  For any use of right of withdrawal, it is required to send a notice to us with registered mail with return receipt, fax or e-mail within 30 (thirty) days following downloading of the E-Book.

After the period mentioned above is over, the Company shall not be under any obligation to accept the refund request from the Users.

We, within 5 days from the receipt of the notice of withdrawal, shall deliver the total price and the documents establishing commitment/ debt on the Users.