Privacy and Data Protection Policy
Policy) sets out the basis of your personal data processing.
Please, read the following information carefully to understand the views and practices
of Pordiva GmbH (hereinafter –
we, Pordiva) regarding your personal data and how we treat it. By using our
website (www.grlpartners.com) (hereinafter - Website), you are agreeing to be bound by this
We know that you are concerned with how we deal with your personal data. This Policy sets out our current
policies and demonstrates our commitment to your privacy. This Policy may be changed at any time in future.
Revisitation, continued access to or use of the Website shall mean that you agree with the changes.
Purpose of the personal data processing
We are required to maintain certain personal data about individuals for the purposes of satisfying our
operational and legal obligations. We recognize the importance of correct and lawful treatment of personal
data as it helps to maintain our company’s confidence, to ensure efficient and successful outcomes of using
We only use your personal data as appropriate to provide you with a high quality of service and security. For
example, we may use personal data collected from you to verify your identity and contact information. This
information helps us to improve our services and inform you about new products, services or promotions that
may be of interest to you.
Personal data may consist of data kept on paper, computer or other electronic media, all of which is
protected under the applicable personal data protection laws.
Principles of personal data processing
All personal data is:
- fairly and lawfully processed;
- processed for a specified purpose;
- adequate, relevant, and not excessive;
- not kept for longer than necessary;
- processed in accordance with the individual’s (data subject’s) rights;
- not transferred to other countries without adequate protection.
Personal data we collect
We may collect and process the following personal data of you:
- information that you provide by filling in forms on our Website, in emails, by calls;
- up-to-date data about yourself, if you register your personal details for our service;
- details of your visits to our Website (including, but not limited to, traffic data,
location data, weblogs, and other communication data, and the resources that you access).
The types of personal data that we may process, for instance, include information about current, past and
prospective clients and customers, Website visitors, etc. with whom we deal. This information includes
information required to communicate with you, including but not limited to your name, mailing address,
telephone number, email address, birth date and your location information.
We may also ask you for information when you report a problem with the Website. If you contact us, we may
keep a record of that correspondence. We may also ask you to complete surveys that we use for research
purposes, although you do not have to respond to them.
You have a choice when you are asked to provide personal data. You may agree or refuse to provide us with
your personal data. You also entitled to make Pordiva erase your personal
data, cease further dissemination of your personal data and potentially have third parties halt processing
of the data. The withdrawal of consent does not affect the lawfulness of processing based on consent before
its withdrawal. However, if you choose not to provide us with your personal data necessary for our services
provision or to withdraw the data that is still relevant to original purposes of processing, you may not be
able to use our service.
The personal data we collect depends on the context of your interactions
with Pordiva , the choices you make, including your privacy settings, and
the service you use.
server to your computer.) Cookies used by us do not contain any personal data, nor do they contain account
or password information. They merely allow the Website to recognize that a page request comes from someone
who has already logged on.
We may share information about visitors of the Website with reputable advertising companies for targeting our
Internet banner advertisements on this site and other sites. For this purpose, pixel tags (also called clear
gifs or web beacons) may be used to note the pages you visit. The information collected by the advertising
company through the use of these pixel tags is not personally identifiable.
To administer and improve our Website, we may use a third party to track and analyze usage and statistical
to track behavior and may set cookies on our behalf. These cookies do not contain any personally
Reasons we share your personal data
We share your personal data with your consent or as necessary to provide any service you have requested. We
also share your personal data with Pordiva affiliates and subsidiaries, with
vendors and service providers providing software, IT, and other services in order to provide our services to
you. We share your personal data with a third person and authorities if this is required by law, in response
to legal process, to protect our clients, to maintain the security of our services, and to protect the
rights or property of Pordiva .
To improve our user experience, we may transfer the personal data of our current and (or) potential customers
solely for the purpose of its processing and our services provision.
Our affiliates and partners
We may share information with affiliates and partners if the information is required to provide the product
or service you have requested or to provide you with the opportunity to participate in the products or
services our affiliates offer. We may also forge partnerships and alliances, which may include joint
marketing agreements, with other companies who offer high-quality products and services that might be of
value to our customers. In order to ensure that these products and services meet your needs and are
delivered in a manner that is useful and relevant, we may share some information with partners, affiliates,
and alliances. This allows them to understand better the offers that are most relevant and useful to you.
The use of your personal data is limited to the purposes identified in our relationship with the partner or
Non-affiliated third parties
We do not sell, license, lease or otherwise disclose your personal data to any third party for any reason,
except as described below.
We reserve the right to disclose your personal data to third parties when required to do so by law to
regulatory, law enforcement, or other government authorities. We may also disclose your personal data as
necessary to credit reporting or collection agencies. We may also disclose your personal data to
non-affiliated third parties if it is necessary to protect the Pordivarights
To help us improve our services to you, we may engage another business to help us to carry out certain
internal functions such as account processing, fulfillment, client service, client satisfaction surveys, or
other data collection activities relevant to our business. We may also provide a party with customer’s
information from our database to help us to analyze and identify customer’s needs and notify customers of
product and service offerings. Use of the shared information is strictly limited to the performance of the
task we request and for no other purpose. All third parties with which we share personal data are required
to protect personal data in a manner similar to the way we protect personal data. We use a variety of legal
mechanisms, including contracts, to help ensure your rights and protections.
Restriction of responsibility
If at any time you choose to purchase a product or service offered by another company, any personal data you
the privacy policies or the content of sites we link to and have no control of the use or protection of
information provided by you or collected by those sites. Whenever you elect to link to a co-branded website
or to a linked website, you may be asked to provide registration or other information. Please note that the
information you are providing is going to a third party, and you should familiarize yourself with the
Access to your personal data
All individuals who are the subject of personal data held by us are entitled to:
- ask what information we hold about them and why;
- ask how to gain access to it;
- be informed how to keep it up to date;
- have inaccurate personal data corrected or removed;
- to receive the personal data concerning them, which they have previously provided;
- prevent us from processing information or request that it is stopped if the processing
of such data is likely to cause substantial, unwarranted damage or distress to the individual or anyone
- require us to ensure that no decision which significantly affects an individual is
solely based on an automated process for the purposes of evaluating matters relating to him/her, such as
to conduct or performance;
- be informed of what we are doing to comply with our obligations under the applicable
data protection laws.
If you cannot access certain information and personal data collected
by Pordiva , you can always contact Pordiva by using our contact form. We will respond to requests to access or delete your personal data within
Security of your personal data
We maintain strict security standards and procedures with a view to preventing unauthorized access to your
personal data by anyone, including our staff. We use leading technologies to secure your personal data:
hardware and software facilities. The hardware protection includes Cisco security products. The software
protection tools include strict control mechanisms as follows: SSL 3, TLS 1.2 with keys equal or larger than
2048-bit. All Pordiva members, all our staff, and third parties whenever we
hire them to provide support services, are required to observe our privacy standards and to allow us to
audit them for compliance.
Where your personal data is stored and processed
Personal data collected by Pordiva may be stored and processed in your region
or in any other country where Pordiva or its affiliates, subsidiaries, or
service providers maintain facilities. Typically, the primary storage location is the Republic of Belarus,
with a backup to the data centers in other regions, including European Union. The storage location(s) are
chosen in order to operate efficiently, improve performance, and create redundancies in order to protect the
data in the event of an outage or other problem. We take steps to ensure that the data we collect under this
applicable law wherever the data is located.
We transfer your personal data from the European Economic Area to other countries, some of which have not
been determined by the European Commission to have an adequate level of data protection. When we do, we use
a variety of legal mechanisms, including contracts, to help ensure your rights and the protection of your
Retention of your personal data
Pordiva retains your personal data for as long as necessary to provide the
services, or for other essential purposes such as complying with our legal obligations, resolving disputes,
and enforcing our agreements. Because these needs can vary for different data types in the context of
different products, actual retention periods can vary significantly. The criteria used to determine the
retention periods include, for instance.
- the period of your personal data processing needed to provide the services. This
includes such things as maintaining and improving the performance of those services, keeping our systems
secure, and maintaining appropriate business and financial records. It is a general rule that
establishes the baseline for most data retention periods.
- the personal data subject's consent for a longer retention period. If so, we shall
retain your personal data in accordance with the consent.
- Pordiva is subject to a legal, contractual, or similar
obligation to retain your personal data. Mandatory personal data retention laws can be applied in the
applicable jurisdiction, government orders to preserve data relevant to an investigation, or personal
data that must be retained for the purposes of litigation.
Customer Agreement. We encourage you to check back periodically and review this Policy so that you will
always know what personal data we collect, how we use it, and to whom we disclose it. If you have any
questions that this statement does not address, please contact us via our contact form.
If you have any privacy concern, complaint or a question, please, send an email to
[[email protected]]. We respond to questions and concerns within 30 days.
Unless otherwise stated, Pordiva is a data controller for personal data
we collect through the services subject to this statement.